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ALCO Jewelry

<div data-turn-id-container="request-6a4fc946-ba8c-83ec-8cf9-04495b2fab0e-11" data-is-intersecting="true" id="isPasted"><section dir="auto" data-turn-id="request-6a4fc946-ba8c-83ec-8cf9-04495b2fab0e-11" data-turn-id-container="request-6a4fc946-ba8c-83ec-8cf9-04495b2fab0e-11" data-testid="conversation-turn-148" data-turn="assistant"><div data-conversation-screenshot-content><div data-message-author-role="assistant" data-message-id="76b7078a-f1db-410a-ac87-6f9e662351cb" dir="auto" data-message-model-slug="gpt-5-5" data-turn-start-message="true" tabindex="0"><p data-start="145" data-end="341">While our team works remotely from across the country, every order is carefully packed and shipped from our warehouse in North Carolina.</p><p data-start="343" data-end="451" data-is-last-node data-is-only-node>You can shop with us online anytime, and you&apos;ll also find ALCO in select boutiques across the United States.</p></div></div></section></div><p><br></p>

While our team works remotely from across the country, every order is carefully packed and shipped from our warehouse in North Carolina. You can shop with us online anytime, and you'll also find ALCO in select boutiques across the United States.

Where is ALCO Located?

GENERAL/BRAND

How do I make a return?

Do you offer refunds or exchanges?

What’s your return policy?

When will I get my refund?

RETURNS/EXCHANGES

How do I apply discount codes?

How do I use my rewards points?

How do I use my store credit?

PAYMENTS/STORE CREDIT

Do you offer expedited shipping?

Do you ship worldwide?

Do you offer free shipping?

What is your shipping policy?

How do I track my order?

What if my package gets lost or arrives damaged?

How long does delivery take?

How much does shipping cost?

My order was marked delivered but it’s not here.

SHIPPING/TRACKING

I'm having trouble logging in

Where can I find my rewards?

How do I unsubscribe from ALCO emails?

ACCOUNTS/LOYALTY PROGRAM

How do I find my ring size?

Are sold out items coming back?

I signed up for a restock alert but never received an email.

How do I sign up for restock notifications?

How do I know if an item will be restocked?

How do I care for my jewelry?

Can I wear ALCO jewelry in the water?

Is ALCO jewelry real gold?

Is ALCO jewelry hypoallergenic?

Does ALCO use real pearls?

How should I style my ALCO jewelry?

What if my necklace isn't long enough?

Can I purchase an ALCO gift card?

What is ALCO's product warranty?

PRODUCTS/SIZING

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

How do I cancel my order?

Can I edit or add anything to my order?

ORDERS

How did ALCO start?

Where is ALCO Located?Updated a month ago