PRODUCTS/SIZING
How do I find my ring size?
Finding your ring size is easy! We recommend measuring your finger before placing your order to ensure the best fit. How to measure your ring size:. If you're between sizes, we generally recommend sizing up for a more comfortable fit, especially if y
Are sold out items coming back?
It depends on the piece. Many of our core collection styles are restocked when inventory arrives. Limited edition, seasonal, and Last Chance styles may not be restocked. If the product page offers a "Notify Me When Available" button, we recommend sig
I signed up for a restock alert but never received an email.
If you signed up for a restock notification but didn't receive an email:. If you're still unsure, contact our customer support team and we'll be happy to check for you.
How do I sign up for restock notifications?
If your size or favorite piece is sold out, you can sign up for a restock notification directly on the product page. Click "Notify Me When Available", enter your email address or phone number, and we'll send you an email as soon as that item is back
How do I know if an item will be restocked?
We restock many of our best-selling pieces, but not every style is guaranteed to return. If an item is sold out, simply click "Notify Me When Available" on the product page to join the restock list. You'll receive an email as soon as it's back in sto
How do I care for my jewelry?
One of the best things about ALCO jewelry is that it's designed to be low maintenance. Our pieces are made to be worn every day, including workouts, showers, swimming, and all of life's adventures. To keep your jewelry looking its best for years to c
Can I wear ALCO jewelry in the water?
Yes! ALCO jewelry is designed to be worn every day, including in the shower, pool, ocean, and during workouts. Our water-resistant materials are made to stand up to daily wear without tarnishing. To help keep your jewelry looking its best for years t
Is ALCO jewelry real gold?
ALCO jewelry is made with premium materials that are designed to last through everyday wear. Our gold pieces feature a thick layer of 18k gold over a durable marine grade stainless steel base using a PVD coating. This gives you the look of solid gold
Is ALCO jewelry hypoallergenic?
Yes! ALCO jewelry is designed to be hypoallergenic and safe for sensitive skin. Our pieces are made with marine grade stainless steel and are free of nickel and lead, making them comfortable for everyday wear. Whether you're wearing your jewelry for
Does ALCO use real pearls?
We work with a range of pearl materials across our collections, including real freshwater pearls and naturally formed open-ocean pearls. Each pearl is selected intentionally based on the design of the piece. Some styles require the organic variation
How should I style my ALCO jewelry?
ALCO pieces are designed to be mixed, matched, layered, and worn your way. Whether you prefer a simple everyday look or a stacked collection, our jewelry is made to pair effortlessly together. Looking for inspiration? Visit our Instagram and Pinteres
What if my necklace isn't long enough?
Many of our necklaces include built in extender chains for an adjustable fit, and some styles come with detachable extenders that can be used with your other ALCO necklaces as well. You can find the length and extender details in each product descrip
Can I purchase an ALCO gift card?
Yes! ALCO Gift Cards are a great option when you're shopping for someone else and want to let them choose the pieces they'll truly love. Click here to explore our available gift card options.
What is ALCO's product warranty?
We stand behind the quality of every piece we create. Our jewelry is designed to be worn every day, and while issues are uncommon, we're always here to help if something isn't quite right. If you experience a problem with your jewelry, simply reach o