ALCO Jewelry logo
ALCO Jewelry logo

All articles

SHIPPING/TRACKING

Do you offer expedited shipping?

Yes. We offer expedited shipping for U.S. orders at checkout. Available shipping options include:. We also offer Standard International Shipping for $25 to select international destinations. Please note: Shipping times begin after your order has been

Do you ship worldwide?

We currently ship to select countries around the world and are always working to expand our international shipping options. If your country isn't available at checkout, it means we're not able to ship there just yet. Please note that international or

Do you offer free shipping?

Yes. We offer free standard shipping on U.S. orders of $150 or more. Please note:

What is your shipping policy?

We know you're excited to receive your order, and we're just as excited to get it on its way. Here's everything you need to know about how we process, ship, and protect your order. We aim to pack and ship orders placed before 12:00 PM EST the same bu

How do I track my order?

Once your order has shipped, you'll receive a shipping confirmation email with your tracking information. You can track your order by:. Please note that tracking updates aren't always immediate. It's very common for shipping carriers to delay scannin

What if my package gets lost or arrives damaged?

If you believe your package has been lost in transit, please contact our Customer Support team with your order number. We'll work directly with the shipping carrier to investigate the shipment and do everything we can to help locate your package. Whi

How long does delivery take?

Delivery time depends on the shipping method you select at checkout. U.S. Shipping. Please note: Delivery times begin after your order has been fulfilled and reflect transit time only. They do not include order processing time. Once your order ships,

How much does shipping cost?

U.S. Shipping. International Shipping. Please note that international orders may be subject to taxes, duties, or import fees, which are the responsibility of the customer. Shipping rates are subject to change and may not be immediately updated on thi

My order was marked delivered but it’s not here.

We know how frustrating this can be. Occasionally, a package may be marked as delivered before it actually arrives. In many cases, it will be delivered within the next 24–48 hours. While you wait, here are a few things we recommend checking:. If your